This privacy policy sets out how Crystal Valley Tech uses and protects any information that you give us when you use this website.

Crystal Valley Tech is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We are committed to maintaining the accuracy, confidentiality and security of your personal information. This Privacy Policy describes the personal information that we collect from or about you, and how we use and to whom we disclose that information.  Should you need to contact us regarding your data please use our contact details to get in touch



Address: Data Officer, Arclabs Research & Innovation Centre, WIT West Campus, Carriaganore, Co. Waterford, X91 P20H

What is personal information?

For the purposes of this privacy policy, personal information is any information about an identifiable and or identified individual, other than the person’s business title or business contact information when used or disclosed for the purpose of business communications. Personal information does not include anonymous or non-personal information (i.e. information that cannot be associated with or tracked back to a specific individual).

What personal information do we collect?

We may collect the following information:

  • name and job title
  • contact information including email address

and occasionally,

  • demographic information such as location, preferences and interests
  • other information relevant to member services and/or offers

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our services.
  • We may periodically send promotional emails about special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email.
  • We may use the information to customise the website according to your interests


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your information

Any information you provide about yourself to Crystal Valley Tech will only be used in accordance with our Privacy Policy Statement.

Your information is provided to us, by you, for the sole purpose of receiving updates, reports and information about upcoming events and news from our Mailchimp or company mailing list. This information will include your name, surname, email address and where applicable, your company name. This information can be provided to us via a sign up form in the footer of our website or from previous reports shared on our social media channels.

This data will only be accessed by the person who will be designing and monitoring our mailing campaigns.

Our aims

  1. Your privacy is our main priority and we will respect your privacy in terms of email and any other details you submit to us via any media platforms.
  2. We will not collect any information that is personally identifiable except with your knowledge and consent.
  3. We follow strict security procedures set out in the General Data Protection Regulation in respect of the storage and disclosure of information given by you via our websites or via any other media.

How long is your information retained?

As your data is stored for the main purpose of receiving emails and keeping our Tech Community updated, you will be contacted when we have events and community news updates. These emails gives you the opportunity to opt-out at any time. We strive to ensure all your data is kept as accurate and up to date as possible. We will therefore make it our priority to contact all data subjects every 12 months to ensure they would like to continue to receive our email campaigns, change information or opt-out.

Links to other websites

Our website contains links to other websites of community interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Your rights

Crystal Valley Tech takes the privacy of your data very seriously. With the introduction of GDPR, many of the data subjects rights have been enhanced to ensure complete privacy of the data they provide. The following are a data subjects rights:

  1. Right to be informed

This emphasizes the need for transparency. A company must be very clear on how a data subjects data is used. It is also very important that a company has their privacy policies in place.

  1. Right to access

The subject has the right to access their information that a company holds on them. With GDPR, this request must be dealt with within 30 days and is free of charge (unless a large amount of effort is required to get this data, then a reasonable fee will be charged).

  1. Right to rectification

Data subjects must be provided with a means to rectify any incorrect data that a company holds on them. Once a data subject notifies a company of an error, the company must rectify the error in a timely manner.

  1. Right to erasure

The data subject has the right to have data held on them deleted when there is no longer a compelling reason for the company to hold their data.

  1. Right to restrict processing

 The data subject has the right to request the processing to be restricted.

  1. Right to data portability

This allows individuals to transfer/port information from one IT environment to another once it is done in a safe and secure method e.g. this is very popular amongst banks.

  1. Right to object

The data subject is allowed to object to the processing of their data. The data subject must be informed of this right at the first point of communication.

  1. Rights in relation to automated decision making

This refers to any form of automated processing intended to evaluate personal aspects of and individual. Individuals have a right to obtain human intervention, have a right to express their own view point and a right to an explanation of the decision and challenge it.

If you wish to exercise any of the above rights, please e-mail us at

Revisions to this Privacy Policy

Crystal Valley Tech may from time to time make changes to this privacy policy to reflect changes in its legal or regulatory obligations or in the manner in which we deal with your personal information. We will post any revised version of this privacy policy on our website and we encourage you to refer back to it on a regular basis.

Any changes to this privacy policy will be effective from the time they are posted, provided that any change that relates to why we collect, use or disclose your personal information will not apply to you unless you consent to such change. This privacy policy was last reviewed April 23, 2018